Privacy Policy
HFS Tarporley Ltd, HFS Highland Ltd & HFS International Ltd take our guests privacy and rights under GDPR seriously. Rest assured, we only process your details in order to fulfil your booking and if you opt into it, our mailing list will only be used to offer you relevant information about offers and our range of properties. Full details of how we handle your data are covered by our Privacy Notice, but if you have any questions, drop us a line at [email protected] or call us on 01829 760 761
Privacy Notice
We retain information about you and your booking in our database. This consists of your name, address and contact details as well as the lodge you have booked or reserved and payment details. We retain some payment information until the booking process – including cautionary deposits refund – is complete and it is then destroyed. This is done two weeks after your departure. We will only pass on any identifiable information about you if it is in connection with your booking and is absolutely necessary – e.g. to rectify a maintenance issue. We have guidelines in place for our lodge owners and their contractors to also comply with GDPR and they cannot use your data for any other purpose than your stay. Your data is stored securely on our booking platform – Super Control. If you opt into our mailing list we will use your information for our own marketing purposes only. Our mailing list is held and processed by Mailchimp. You have the following rights, The right to be informed, The right of access, The right to rectification, The right to erase, The right to restrict processing, The right to data portability, The right to object, Rights in relation to automated decision making and profiling.
Cookie Policy
This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e., the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: https://theholliesretreats.co.uk/
What are cookies? – Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us
make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.
How do we use cookies? – As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyse how well the website performs and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalise the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns. The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
How do I control my preferences?
Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.
Company Details:
HFS Tarporley Limited & HFS Highland Limited
Forest Road
CW6 9ES